Shipping Policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order are based on weight and speed and will be calculated and displayed at checkout. Shipping rates are as follows:

Shipping option

Estimated delivery time

Price

Express 0-2kg

1 to 2 business days

$21.90

Standard over $100

3 to 9 business days

FREE 

Standard 0-2kg

3 to 9 business days

$14.90

Standard 3-30kg

3 to 9 business days  21.90

 International Shipping

We offer cross boarder international shipping to the USA. 

 Shipping charges for your order will be calculated and displayed at checkout. Rates are based on weight and your delivery speed selection

Shipping option

Estimated delivery time

Price

Express International 

2 to 3 business days

$34.90

Standard International over $100

3 to 9 business days

FREE 

Standard International 0-2kg 

3 to 9 business days $14.90

Standard International 2-30kg

3 to 9business days

$21.90

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mohawk Outdoors is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

In the event that your order arrives damaged in any way, please email us as soon as possible, with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us here